Privacy Policy

Information We Collect

We collect information about you when you register with us or place an order for our services. We also collect information when you voluntarily complete customer surveys, provide feedback, and participate in competitions. Website usage information is collected using cookies and Google Analytics.

Use of Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. We use cookies to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

How We Use Your Information

We use your information to provide the services you requested, to handle your orders, manage your account, and, if you agree, to email you about other products and services we think may be of interest to you.

Sharing of Information

We do not share your information with third parties except as required by law or as necessary for the services we provide.

Late Payment Policy

If the payment for an invoice is not received within two weeks of the due date, a past due fee of 5% will be applied to the total invoice amount. This fee will be repeated monthly until the full balance is paid. The past due fee is cumulative and will be added to the outstanding balance.

Access to Your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us. We want to make sure that your information is accurate and up to date, and you may ask us to correct or remove information you think is inaccurate.

Web Hosting Information and Cost:

Web hosting services are billed annually. At this time, we do not offer monthly payment options. If, for any reason, you are not satisfied with the services provided by Black Bike Media, and no satisfactory resolution is offered, a refund will be issued for the remaining months of the hosting term.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on [July 2024].

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you: info@blackbikemedia.com.

By using our website, you agree to our privacy policy.